Support · Platforms

Facebook

SocialPrez connects to Facebook Pages you manage — never a personal profile — and publishes posts, Reels, and Stories through Facebook's Pages API.

What it does

Publish a feed photo or video post, a Reel, or a Story to a connected Facebook Page. You can connect more than one Page.
Schedule any post ahead of time, for as far ahead as your plan allows, using SocialPrez's own scheduler rather than Facebook's shorter native one.
Read engagement numbers for posts you published — clicks, video views, reactions, and likes.
Read the comments and replies other people leave on your Page's posts, so you can see them inside SocialPrez.

What SocialPrez does not do on Facebook:

SocialPrez never posts to a personal profile — Facebook Pages only.
SocialPrez only reads comments — it never edits, deletes, hides, or replies to a comment someone else wrote.
SocialPrez never posts to a Page without you first creating or scheduling that specific post.

Permissions

Every permission Facebook shows on the consent screen, in plain English.

Facebook permissions
Permission	What it allows	What SocialPrez uses it for	What you lose without it
`pages_manage_posts`	Publish, on your behalf, only the posts you create in SocialPrez.	Every publish — feed posts, videos, Reels, and Stories.	Posting and scheduling stop working entirely for that Page.
`pages_read_engagement`	Read your Page's own posts and basic Page info.	Showing your Page's avatar on the picker, and part of the analytics read path.	The Page picker loses the Page's avatar; some analytics reads may be denied.
`pages_read_user_content`	Read the comments other people left on your Page's posts. Meta's grant is broader than what SocialPrez actually does — SocialPrez only ever reads; it never deletes or moderates a comment.	Showing comments on your Page's posts inside SocialPrez.	The in-app comment feed for Facebook shows nothing.
`read_insights`	Read the engagement numbers — views, clicks — for your Page's posts.	The Analytics screen's Facebook engagement numbers.	No engagement numbers for Facebook posts on the Analytics screen.
`pages_show_list`	See the list of Pages you manage, so you can pick which ones to connect.	The Page picker when you connect Facebook.	SocialPrez cannot see your Pages at all — nothing to connect.

Your data

What SocialPrez reads: The list of Pages you manage and their names/avatars; the posts SocialPrez itself creates and their engagement numbers; comments and replies on your Page's posts.

What SocialPrez stores: Your Page's id and name, and a Page access token (encrypted, server-side only — never sent to your phone). SocialPrez only stores the Page's own token, not your personal Facebook login token.

What SocialPrez never does: SocialPrez never posts to a personal profile, never edits/deletes/replies to someone else's comment, and never sends any access token to your phone.

Rules

Pages only, no personal profile

Facebook removed personal-profile posting from its API years ago; SocialPrez has no code path for it.

One media item per Reel or Story

No carousels — Facebook's Reels and Stories endpoints only take a single item.

Reels rate limit

Up to 30 Reels published through the API per rolling 24 hours, a Facebook platform limit.

Newly created Pages aren't auto-included

Facebook's own consent screen defaults to your current Pages only; the app tells you to tap “Edit settings” on Facebook's screen to add a new Page.

Disconnect

In SocialPrez: Settings → Connected Account(s) → Disconnect next to the Page. This deletes SocialPrez's stored Page access token and connection immediately; SocialPrez stops posting or scheduling to that Page right away.

On Facebook: Disconnecting inside SocialPrez does not revoke the token on Facebook's side. To fully cut off access, review your Business Integrations on Facebook: open Facebook, go to Settings, and look for “Business Integrations” or “Apps and Websites” — the exact menu wording and location can change over time on Facebook's side.

Limits

Comment and reply reading for Facebook is not yet available in production — the permission is granted, but real comment imports have not worked reliably yet. Do not expect to see comments today.
Whether a post with zero shares shows “0” or shows nothing at all for the shares count has not been confirmed against a real shared post yet.
If you remove SocialPrez from your Facebook Business Integrations, Facebook does not yet automatically tell SocialPrez to delete your data — disconnect inside the app, or delete your SocialPrez account, to remove it yourself.